DGCustomerFirst is an online survey platform provided by Dollar General stores, allowing shoppers to share feedback about their in-store experiences. Any customer with a valid purchase receipt containing a printed survey code can participate by visiting dgcustomerfirst.com and answering questions about aspects such as store cleanliness and product availability. 

DGCustomerFirst Logo

Completing the quick 5-minute survey rewards customers with coupon codes and automatically enters them into a monthly sweepstakes for a chance to win one of 100 $100 Dollar General gift cards. Therefore, DGCustomerFirst encourages shoppers to provide observations that help Dollar General identify areas for improvement while offering attractive rewards.

In this website, we have discussed about DGcustomerfirst survey, its participation procedure, rewards & digital coupons offered at DGcustomerfirst survey, etc. Now, we are going to discuss the set of FAQs with their answers so that read them for your extra knowledge.

Frequently Asked Questions

What Is The DGCustomerFirst Survey?

The DGCustomerFirst survey is an online customer satisfaction survey hosted by Dollar General. It allows participants to enter a sweepstakes for a chance to win a $100 Dollar General gift card.

Who Can Take The DGCustomerFirst Survey?

The survey is open to Dollar General customers aged 18 years or older who make a purchase and receive a survey code printed on their receipt.

How Long Does The DGCustomerFirst Survey Take?

The DGcustomerfirst survey consists of around 10-15 multiple-choice questions and typically takes 5-10 minutes to complete.

What Are My Chances Of Winning In The DGCustomerFirst Survey?

Your chances of winning in the DGCustomerFirst depends on the total number of entries but are approximately 1 in 1,000 per month.

Can Dollar General Employees Enter The Sweepstakes?

No, Dollar General employees and their immediate families are not eligible to participate.

Do My Dollar General Survey Answers Increase My Odds Of Winning?

No, survey responses do not impact sweepstakes entry or odds. Winners are randomly selected.

When Do Entries Reset Each Month?

Survey entries reset to zero at the beginning of each month for that monthly drawing period.

How Long Do Gift Cards Remain Valid?

Gift card expiration varies but is typically at least 6 months from issuance. Check your card for specific details.

Can I Review My DGCustomerFirst Survey Answers After Submitting Them?

Unfortunately, survey responses cannot be retrieved or changed once submitted.

Where Can I Learn More About Dollar General?

Visit dollargeneral.com for store details, company information, announcements, offers, job applications, and investor news.

Can I Use The DGCustomerFirst App At Dollar General Internationally?

Currently, the app is focused on Dollar General locations within the United States. Future expansion to global stores is unconfirmed.

Are There Tutorials For Learning How To Navigate The App?

Yes, in-app walkthroughs and demonstration videos on the Dollar General YouTube channel demonstrate how to use key features.

Can I Use DG Digital Coupons In-Store If I Left My Phone At Home?

Unfortunately, coupons must be presented from the app at the time of purchase for redemption by cashiers.

Do I Earn Reward Points For Purchases Made Through The DGCustomerFirst App?

Yes! DG Rewards members will accumulate points on app purchase activity like normal.

What Phone Number Should I Call For Survey Sweepstakes Support?

For questions regarding sweepstakes rules, entries, and prize claims, reach out to 1-877-688-2648.

How Do I Contact Dollar General Headquarters?

Dollar General Corporate Office can be reached at (615) 855-4000 or by mail at 100 Mission Ridge, Goodlettsville, TN 37072.

What Types Of Gift Cards Does Dollar General Offer?

Dollar General offers a variety of gift cards for different purposes. Some of the gift cards available include Steam Mall, Fast Card, Tracfone Phone Card, Visa Metallic, Total Wireless, Google Play, Nintendo, Vanilla Visa, Microsoft Xbox Digital, and AT&T Prepaid SIM Card Kit gift cards. These gift cards cater to various needs and preferences, providing options for different interests and occasions.

How Can You Determine If Your Coupon Is Invalid?

To check the validity of your Dollar General digital or paper coupon, scan the barcode at checkout or try manually entering the code. If the coupon fails to apply the expected discount, it may be invalid. Reasons for coupon invalidity can include expiration, reaching the maximum redemption limit, improper use, or duplication.

What Do You Need To Participate In The DGCustomerFirst Survey?

All you need is a recent Dollar General receipt displaying a survey invitation with a unique code printed on it. This code grants access to the dgcustomerfirst.com survey. Participants must have made a purchase at Dollar General to receive a valid receipt with the code.

How Can You Save Money At Dollar General?

Top methods for saving money at Dollar General include signing up for digital coupons through their app, utilizing weekly ad deals and coupons, joining the free DG Rewards loyalty program to earn points towards discounts, purchasing Dollar General or DG Home brand products for affordable prices, avoiding impulse buys, and utilizing price matching with services like brickseek.com.

Will Your Personal Information Remain Confidential During The DGCustomerFirst Survey?

Yes, Dollar General’s privacy policy ensures that all customer data collected, including survey responses, remains secure and confidential. Personal information is never sold or shared outside of Dollar General and its contracted survey administrator.

What Are The Different Types Of Entries In The Dollar General Sweepstakes?

There are two types of entries:

  • Online Survey Entries: These involve completing a dgcustomerfirst satisfaction survey using a valid receipt code obtained from a Dollar General purchase.
  • Mail-In Entries: Participants can submit basic contact information on a 3×5 card and mail it to Dollar General Sweepstakes, 100 Mission Ridge, Goodlettsville, TN 37072. This method does not require a purchase or survey.

Can You Complete The Dollar General Survey Through Email?

No, the Dollar General customer satisfaction survey cannot be completed through email. The survey must be completed online at www.DGCustomerFirst.com using the unique code printed on your receipt. This ensures the verification of the purchase and prevents duplicate entries.

However, some Dollar General sweepstakes promotions may allow entrants to provide additional information or answer questions via email after initially entering through the website or app. Always check the specific entry requirements for the sweepstakes you are participating in.

If I Am Selected As The Sweepstakes Winner, Can The $100 Gift Card Prize Be Exchanged For Cash?

No, the Dollar General $100 gift card prize has no cash value and can only be redeemed for purchases at Dollar General retail store locations or online.

Who Is The CEO Of Dollar General?

Todd Vasos is the current CEO of Dollar General since 12th October, 2023.

Can I Take The Dollar General Survey In Spanish?

Yes, you can take the Dollar General survey in Spanish. The DGCustomerFirst survey is available in English or Spanish to accommodate more customers. Simply visit dgcustomerfirst.com and click the “EspaƱol” language button to access the survey in Spanish.